PaisaBill
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Delete your PaisaBill account

You can ask us to delete your account and all the data linked to it at any time.

How to request deletion

  1. Send an email to beyondbasicstech@gmail.com from the email address you use to sign in to PaisaBill.
  2. Use the subject line Delete my PaisaBill account.
  3. Optionally, tell us the name of your shop so we can find it faster.

Email a deletion request

We will reply to confirm we received your request. If the request comes from a different email address, we will ask you to verify that you own the account before we delete anything.

What gets deleted

  • Your sign-in account (Firebase Authentication) and your profile: name, email, phone and photo URL.
  • Every shop you own, with its bills, products, categories, offers, tables, customers, team list, daily sales totals, device records and settings.
  • Your membership of shops owned by other people. Those shops, and the bills you created in them, belong to their owners and are not deleted.
  • Pending invitations and join codes linked to your shops.

When it happens

We complete deletion within 30 days of verifying your request, and email you when it is done. Residual copies in Google Cloud backups are overwritten within a limited period afterwards. We may keep information we are required to keep by law.

Before you delete

  • Deletion is permanent and cannot be undone.
  • Indian tax law may require your business to keep billing records for several years. Export your reports as CSV, and the GST summary as PDF, from the Reports screen first.
  • If you only want to close one shop, the shop owner can delete it in the App from the shop's settings without deleting the account.
  • Uninstalling the App does not delete your account or data.

Questions

Read our privacy policy or write to beyondbasicstech@gmail.com.