Contact us

The fastest way to reach the PaisaBill team is email. We aim to reply within two working days.

beyondbasicstech@gmail.com

Using the app? Open Settings, then Help & support, to send us an email with your app version and device already filled in. That helps us fix problems faster.

  • Help with the app

    Printer not connecting, a bill that looks wrong, or a question about a setting. Tell us your device and printer model.

    Email about this
  • Suggest a feature

    Tell us what would make your counter faster or what your trade needs.

    Email about this
  • Privacy and data

    Data requests, corrections or a grievance under the DPDP Act.

    Email about this
  • Partnerships and press

    Printer makers, distributors, CAs and journalists.

    Email about this

Before you write

Many answers are already on the support page, including printer troubleshooting and account questions. To delete your account, follow the steps on Delete your account.

Address

Beyond Basics
Bengaluru, Karnataka, India